Refund and Returns Policy – Honymtown

At Honymtown, customer satisfaction is our top priority. If you are not completely happy with your purchase of fashion colored contact lenses, please review our Refund and Returns Policy to ensure a smooth and hassle-free process.

1. Eligibility for Returns & Exchanges

We accept returns and exchanges under the following conditions:
✔ The product must be unused, unopened, and in its original packaging.
✔ Requests must be made within 7 days of receiving your order.
✔ Returns are accepted only for defective, damaged, or incorrect items.

Note: Due to hygiene and safety reasons, we do not accept returns for opened or used contact lenses.

2. How to Request a Return or Refund

To initiate a return or refund, follow these simple steps:

  1. Contact Us – Email info@honymtown.net with your order number, issue details, and photos (if applicable).
  2. Approval & Instructions – Our team will review your request and provide return instructions if eligible.
  3. Ship the Product – Return the item in its original, unused condition to the address provided.
  4. Processing Your Refund/Exchange – Once received and inspected, we will process your refund or send a replacement.

3. Refund Policy

✔ Approved refunds will be issued to the original payment method within 5-10 business days.
✔ Shipping fees are non-refundable, except in cases of damaged or incorrect items.
✔ If your return is rejected due to ineligibility, we will notify you and return the product at your expense.

4. Order Cancellations

✔ Orders can be canceled within 12 hours of purchase if they have not been processed.
✔ Once an order is shipped, it cannot be canceled but may be eligible for a return following our policy.

5. Contact Us

For assistance with returns, refunds, or exchanges, feel free to reach out to us:

📍 Address: 2324 Old Compton Rd, Harvey, LA 70058, USA
📞 Phone: (972) 291-1790
📩 Email: info@honymtown.net
🌐 Website: honymtown.net

For more details, visit our FAQ page or contact our 24/7 customer support.

At Honymtown, we are dedicated to ensuring a smooth and worry-free shopping experience. Shop with confidence and enjoy the best in fashion colored contact lenses! 🌟